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Netflix Error UI-800-3: How to Fix It

UI-800-3 — Stored data needs to be refreshed

Quick fix:
  1. Restart the device fully (power off, wait 30s, power on).
  2. Sign out of Netflix, then sign back in.
  3. Clear the Netflix app's cached data, or deactivate and reactivate the app.
  4. Reinstall the Netflix app if the code returns.

What Netflix error UI-800-3 means

Netflix information saved on the device is out of date or corrupted.

If those steps didn't clear it

These general fixes resolve most Netflix playback errors:

  1. Restart the device and your home network — this clears most Netflix errors.
  2. Confirm the internet works on another app or site.
  3. Sign out and back in to refresh your account data.
  4. Update or reinstall the Netflix app.
  5. Check status on Netflix's help site — if it's down on their end, only waiting fixes it.

FAQ

What does Netflix error UI-800-3 mean?

UI-800-3 means: Stored data needs to be refreshed. Netflix information saved on the device is out of date or corrupted.

How do I fix Netflix error UI-800-3?

Start here: Restart the device fully (power off, wait 30s, power on). Sign out of Netflix, then sign back in.

Why do I keep getting Netflix error UI-800-3?

Netflix information saved on the device is out of date or corrupted. If it persists after the quick fix, work through the general fixes for Netflix below (network, app cache, device restart, account/billing check).

Other Netflix error codes