Netflix Error UI-800-2: How to Fix It
UI-800-2 — Stored data needs a refresh
Quick fix:
- Restart the device fully.
- Sign out of Netflix, then sign back in.
- Clear the app's stored data or reinstall the app.
What Netflix error UI-800-2 means
Netflix data saved on the device is out of date, usually after an app or system update.
If those steps didn't clear it
These general fixes resolve most Netflix playback errors:
- Restart the device and your home network — this clears most Netflix errors.
- Confirm the internet works on another app or site.
- Sign out and back in to refresh your account data.
- Update or reinstall the Netflix app.
- Check status on Netflix's help site — if it's down on their end, only waiting fixes it.
FAQ
What does Netflix error UI-800-2 mean?
UI-800-2 means: Stored data needs a refresh. Netflix data saved on the device is out of date, usually after an app or system update.
How do I fix Netflix error UI-800-2?
Start here: Restart the device fully. Sign out of Netflix, then sign back in.
Why do I keep getting Netflix error UI-800-2?
Netflix data saved on the device is out of date, usually after an app or system update. If it persists after the quick fix, work through the general fixes for Netflix below (network, app cache, device restart, account/billing check).
Other Netflix error codes
NW-2-5— Network connectivity problemUI-800-3— Stored data needs to be refreshedM7111-1331-5059— Browser blocked — proxy/unblocker detectedtvq-st-103— Can't reach the Netflix serviceUI-113— Out-of-date information on the deviceNW-3-6— Network settings are blocking Netflix100— Mobile app errortvq-st-131— Smart TV can't reach Netflix- Full Netflix error code list →