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Netflix Error UI-113: How to Fix It

UI-113 — Out-of-date information on the device

Quick fix:
  1. Sign out of Netflix and restart the device.
  2. Sign back in and try the title again.
  3. Reinstall the app if the code persists.

What Netflix error UI-113 means

Saved Netflix data on the device is stale after an update or account change.

If those steps didn't clear it

These general fixes resolve most Netflix playback errors:

  1. Restart the device and your home network — this clears most Netflix errors.
  2. Confirm the internet works on another app or site.
  3. Sign out and back in to refresh your account data.
  4. Update or reinstall the Netflix app.
  5. Check status on Netflix's help site — if it's down on their end, only waiting fixes it.

FAQ

What does Netflix error UI-113 mean?

UI-113 means: Out-of-date information on the device. Saved Netflix data on the device is stale after an update or account change.

How do I fix Netflix error UI-113?

Start here: Sign out of Netflix and restart the device. Sign back in and try the title again.

Why do I keep getting Netflix error UI-113?

Saved Netflix data on the device is stale after an update or account change. If it persists after the quick fix, work through the general fixes for Netflix below (network, app cache, device restart, account/billing check).

Other Netflix error codes