Peacock Error OVP_00311 / CVF_VSF: How to Fix It
OVP_00311 / CVF_VSF — Browser playback / DRM error
- Update your browser to the latest version.
- Turn off ad blockers, DNS-level blockers, and any VPN/proxy.
- Clear the browser's cookies and cache, then reload Peacock.
- Try a different supported browser or the Peacock app on another device.
What Peacock error OVP_00311 / CVF_VSF means
Peacock can't play protected video in your browser — commonly on Chrome OS or an out-of-date browser, or with an ad/DRM blocker interfering.
If those steps didn't clear it
These general fixes resolve most Peacock playback errors:
- Restart the Peacock app and then the device — this clears most errors.
- Confirm the internet works on another app; restart your router if slow.
- Turn off any VPN, proxy, or smart-DNS — Peacock blocks them by region.
- Update the Peacock app and your device's software to the latest version.
- Sign out and back in to refresh your account and login token.
FAQ
What does Peacock error OVP_00311 / CVF_VSF mean?
OVP_00311 / CVF_VSF means: Browser playback / DRM error. Peacock can't play protected video in your browser — commonly on Chrome OS or an out-of-date browser, or with an ad/DRM blocker interfering.
How do I fix Peacock error OVP_00311 / CVF_VSF?
Start here: Update your browser to the latest version. Turn off ad blockers, DNS-level blockers, and any VPN/proxy.
Why do I keep getting Peacock error OVP_00311 / CVF_VSF?
Peacock can't play protected video in your browser — commonly on Chrome OS or an out-of-date browser, or with an ad/DRM blocker interfering. If it persists after the quick fix, work through the general fixes for Peacock below (network, app cache, device restart, account/billing check).
Other Peacock error codes
OVP_00012— Geographic location blockOVP_00013— VPN or proxy detectedOVP_00038— Payment authorization failureP1000— General playback problemP200— Server-side problemP500— Device or browser compatibility issueP700— Authentication / sign-in problemOVP_00021— General playback error- Full Peacock error code list →