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Peacock Error OVP_00013: How to Fix It

OVP_00013 — VPN or proxy detected

Quick fix:
  1. Disconnect the VPN, or switch it to a US server if you're travelling.
  2. Clear the app cache so the old location isn't reused.
  3. Restart the app and try again.
  4. Test on a different network (e.g. mobile data) to confirm it's the connection.

What Peacock error OVP_00013 means

Peacock detected an anonymizing connection and blocked the stream because content rights are regional.

If those steps didn't clear it

These general fixes resolve most Peacock playback errors:

  1. Restart the Peacock app and then the device — this clears most errors.
  2. Confirm the internet works on another app; restart your router if slow.
  3. Turn off any VPN, proxy, or smart-DNS — Peacock blocks them by region.
  4. Update the Peacock app and your device's software to the latest version.
  5. Sign out and back in to refresh your account and login token.

FAQ

What does Peacock error OVP_00013 mean?

OVP_00013 means: VPN or proxy detected. Peacock detected an anonymizing connection and blocked the stream because content rights are regional.

How do I fix Peacock error OVP_00013?

Start here: Disconnect the VPN, or switch it to a US server if you're travelling. Clear the app cache so the old location isn't reused.

Why do I keep getting Peacock error OVP_00013?

Peacock detected an anonymizing connection and blocked the stream because content rights are regional. If it persists after the quick fix, work through the general fixes for Peacock below (network, app cache, device restart, account/billing check).

Other Peacock error codes