Max Error 100: How to Fix It
100 — Unsupported device or browser
Quick fix:
- Update your browser to the latest version.
- Check the Max Help Center for the supported-devices list.
- Try a different supported device or browser.
- Update the device's operating system.
What Max error 100 means
Max doesn't support your device, or your browser is out of date.
If those steps didn't clear it
These general fixes resolve most Max playback errors:
- Restart the Max app and then the device — this clears most errors.
- Check your internet on another app; restart your router if it's slow.
- Update the Max app and your device's software to the latest version.
- Clear the app cache/data, or reinstall the app, to fix corrupt data.
- Turn off any VPN or proxy — it triggers connection and region errors.
FAQ
What does Max error 100 mean?
100 means: Unsupported device or browser. Max doesn't support your device, or your browser is out of date.
How do I fix Max error 100?
Start here: Update your browser to the latest version. Check the Max Help Center for the supported-devices list.
Why do I keep getting Max error 100?
Max doesn't support your device, or your browser is out of date. If it persists after the quick fix, work through the general fixes for Max below (network, app cache, device restart, account/billing check).