Hulu Error Codes, Explained
Hulu stopped working? Find your error code below for what it means and the fastest fix — playback, login, and network errors all in one list.
Hulu error codes explained
P-DEV320 — Playback / connection problem on your device
Why: Hulu can't communicate with its servers from your device — common on smart TVs, streaming sticks, and consoles when the connection or app data is stale.
- Restart the Hulu app, then power-cycle the device (unplug 30 seconds).
- Check your internet on another app; restart the router if it's slow.
- Sign out of Hulu, then sign back in.
- Uninstall and reinstall the Hulu app to clear corrupt data.
P-DEV302 — Streaming / connection error
Why: A device-side playback error, usually a temporary network drop or an outdated app version.
- Restart the app and the device.
- Update the Hulu app to the latest version.
- Confirm your connection meets ~3 Mbps (SD) or 8 Mbps (HD).
RUNUNK13 — Login issue after a plan or payment change
Why: Your account changed (plan, add-on, or payment) and the app is holding an outdated login token.
- Log out of Hulu completely.
- Restart the device.
- Log back in — the app fetches fresh account details.
5 — Device network connectivity problem
Why: The device lost its connection to Hulu — weak Wi-Fi, a router glitch, or an ISP issue.
- Unplug your modem and router for 30 seconds, then restart.
- Move the device closer to the router or use Ethernet.
- Test another streaming app to confirm the network works.
500 — System error on Hulu's side
Why: A server-side error at Hulu, not your device — often temporary during high load or an outage.
- Wait a few minutes and reload.
- Check the Hulu status page or Downdetector for an outage.
- Clear the app cache or refresh the browser tab.
16 — Content unavailable in your location / proxy detected
Why: Hulu is US-only and blocks VPNs, proxies, and anonymizers that hide your real location.
- Turn off any VPN, proxy, or smart-DNS service.
- Confirm you're connecting from within the United States.
- Restart the app so it re-checks your location.
94 — Network connectivity error
Why: Hulu couldn't maintain a stable connection during playback on your device.
- Restart your router and the device.
- Switch to a 5 GHz Wi-Fi band or Ethernet.
- Pause other downloads or streams on the same network.
BYA-403-007 — Problem loading this content
Why: A browser or network error stopped a specific title or the page from loading, often stale cookies or cache.
- Refresh the page or restart the browser.
- Clear cookies and cache for hulu.com.
- Disable ad blockers or extensions that may block Hulu scripts.
P-TS207 — Temporary problem playing this video
Why: A short-lived streaming hiccup with the selected title, usually server-side or a brief network drop.
- Wait a moment and press play again.
- Try a different title to confirm the app works.
- Restart the app if it repeats.
P-DEV318 — Device playback error
Why: Hulu hit a device-side playback problem, usually stale app data or an outdated app version on a TV, stick, or console.
- Restart the Hulu app, then power-cycle the device (unplug 30 seconds).
- Update the Hulu app to the latest version.
- Uninstall and reinstall Hulu to clear corrupt data.
P-DEV340 — Playback error on your device
Why: A device or network hiccup stopped playback — common when the app cache is stale or the connection dropped.
- Power-cycle the device and restart the router.
- Sign out of Hulu and sign back in.
- Reinstall the Hulu app if the error repeats.
P-EDU125 — Login / device authorization problem
Why: Hulu couldn't authorize the device against your account, often after a plan change or a stale login token.
- Log out of Hulu completely, then log back in.
- Restart the device so it re-registers.
- Confirm your subscription is active in Account settings.
RUNUNK14 — Account error after a plan or add-on change
Why: The app is holding outdated account details after a plan, add-on, or payment change.
- Log out of Hulu and restart the device.
- Log back in so the app pulls fresh account data.
- Check that your payment method is valid.
HRRI-005 — Home network / registration error (Live TV)
Why: Hulu + Live TV couldn't confirm your Home network, which it uses to serve local channels.
- Connect to your Home Wi-Fi and open Hulu to update your Home location.
- Restart your router and the device.
- Update your Home network in Account settings if you've moved.
DRMCDM-5 — DRM / content protection error (browser)
Why: Your browser's content-decryption module (DRM) failed, so protected video won't play — usually an outdated browser or disabled DRM.
- Update your browser to the latest version.
- Enable protected content / DRM in browser settings.
- Try Chrome or Edge, or use the Hulu app instead.
BYA-403-011 — Problem loading this content (browser)
Why: A browser or network error blocked a specific title, often stale cookies, cache, or an extension.
- Refresh the page and clear cookies/cache for hulu.com.
- Disable ad blockers and extensions.
- Try an incognito window or a different browser.
Fixes for most Hulu errors
- Restart the Hulu app and then the device — this clears most errors.
- Sign out and back in to refresh your account and login token.
- Update the Hulu app and reinstall it if errors persist.
- Confirm the internet works on another app; restart your router if slow.
- Turn off any VPN or proxy — Hulu blocks them and it triggers several errors.
FAQ
What does Hulu error P-DEV320 mean?
It's a playback/connection error — your device can't reach Hulu's servers. Restart the app and power-cycle the device, check your internet, sign out and back in, and reinstall the app if it keeps happening.
How do I fix Hulu RUNUNK13?
RUNUNK13 appears after a plan or payment change left your login token out of date. Log out completely, restart the device, then log back in so Hulu loads your current account details.
Why does Hulu say Error 16?
Hulu is available only in the US and blocks VPNs and proxies. Turn off any VPN or smart-DNS service, make sure you're connecting from within the United States, and restart the app so it re-checks your location.